⚠️ Summary in plain English: ClaimBack is a consumer education platform — not a law firm, bank, or financial adviser. Everything on this site is general information to help you understand your rights. Always verify fee amounts with your bank directly, and consult a lawyer for advice specific to your situation.
ClaimBack ("we", "us", "the Platform") is an independent Indian consumer education platform. We publish guides, calculators, and templates to help Indian consumers understand their rights under RBI regulations, the Consumer Protection Act 2019, and TRAI rules.
ClaimBack is not affiliated with, endorsed by, or connected to any bank, NBFC, telecom company, or government body mentioned on this site — including HDFC Bank, ICICI Bank, SBI Card, Axis Bank, Airtel, Jio, Vi, or the Reserve Bank of India.
All content on ClaimBack — including articles, guides, complaint templates, and calculators — is provided for general educational and informational purposes only. It does not constitute:
For advice specific to your individual situation, please consult a qualified legal professional or the appropriate regulatory authority.
We make every reasonable effort to ensure that fee amounts, interest rates, and bank policies published on ClaimBack are accurate. However:
💡 Our commitment: We review and update fee information at least quarterly. Each page displays a "last verified" date. If you spot an inaccuracy, email us at hello@claimback.in and we will correct it promptly.
References on this site to dispute success rates (e.g., "many first-time disputes succeed") are general observations based on publicly available consumer experience data and are not guarantees. Actual outcomes depend on your specific bank, account history, the nature of the charge, and how you communicate with the bank.
ClaimBack accepts no responsibility for any dispute that is rejected, any complaint that results in an adverse outcome, or any loss arising from acting on information published on this site.
Bank names, product names, and service names (e.g., "Credit Shield Plus", "CardSafe", "SecureIt") are referenced on this site solely for the purpose of consumer identification and education under the doctrine of nominative fair use. ClaimBack:
All original content on ClaimBack — including article text, templates, and design — is the intellectual property of ClaimBack. You may share links to our pages freely. You may not reproduce, republish, or scrape content for commercial purposes without written permission.
RBI circulars, government notifications, and regulatory documents referenced on this site are public documents and are cited for informational purposes.
This site may link to external websites including bank grievance portals, RBI Ombudsman portals, and government sites. ClaimBack is not responsible for the content, accuracy, or availability of any third-party website.
ClaimBack does not store your bank statements or personal information. When you upload a statement for analysis, it is processed in memory and not saved to any database. We do not sell or share user data with any third party.
We may use standard web analytics (e.g., page view data) to understand how visitors use the site. No personally identifiable information is collected through analytics.
We may update these Terms of Use from time to time. The effective date shown at the top of this page will reflect the most recent revision. Continued use of ClaimBack after any change constitutes acceptance of the updated terms.
If you have questions about these terms, spot an inaccuracy in our content, or wish to report a concern, contact us at:
Email: hello@claimback.in
Platform: claimback.in